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Energy Advice

Our Affordable Warmth Team provides free help and advice including:

  • One-2-One energy advice
  • Tariff check and switching
  • Fuel debt repayment advice
  • Understanding smart meters
  • Damp and condensation advice
  • Understanding your energy bills
  • Identifying any other energy efficiency help you may be entitled to

For further information, or to book an appointment, contact the Affordable Warmth Team:

Freephone: 0800 304 7084

We also offer information and awareness sessions to front line staff and community groups on affordable warmth, and these sessions can be tailored to your individual needs. Furthermore, we offer remote sessions for staff and groups through Zoom.

COVID-19 and your energy supply

Ofgem have published information and answers to frequently asked questions on their website:

If you are self-isolating and cannot top up your prepayment meter, contact your energy supplier who can arrange emergency support:



Shopmobility at Middlesbrough Cycle Centre

Located in the Bus Station in the centre of town, Shopmobility at Middlesbrough Cycle Centre loans scooters, manual wheelchairs and walkers to people with mobility needs. This enables them to do their shopping independently or to use other town centre facilities within catchment area of the scheme.

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One Planet Pioneers, Talent Match

One Planet Pioneers (OPP) is a project funded by the National Lottery Community Fund as part of the Our Bright Future programme. OPP is a collaboration of work between different partners, Middlesbrough Environment City (MEC), Actes Trust and Tees Valley Wildlife Trust. The aim of the project is to develop the skills of young people aged 14-21 years old through environmental projects, events or one off activities.

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Hearty Beats

Project Aim

Research has shown that children under 12 years of age are already exhibiting risk factors relating to heart disease, highlighting the need to provide health interventions for young people and their families at an early age. The school setting is an ideal place to provide these interventions.

The Project

Hearty-BEATS (Better Eating & Activity Through Schools) is a project which helps primary schools run activities promoting healthy hearts and lifestyles to pupils and their family members. This will be achieved through a variety of activities addressing healthy food withing the school setting and at home, cooking skills, urban farming, physical activities, and the offer of health checks to family members.


Middlesbrough Environment City is the lead organisation for the project and is managing the project on behalf of Middlesbrough Council’s Public Health Team.


Here are all the newsletters which have been created from the projects

  • Get Involved
  • Bike Safari/Safari Schools
  • Surgar SMART
  • Healthy Cooking Team – cooking on a budget, food safety training, healthy packed lunches
  • Get Growing! Gardening Club
  • Middlesbrough Town Meal
  • Pedestrian Training
  • Bikeability


December 2017 Newsletter

April 2018 Newsletter

June/July 2018 Newsletter

October 2018 Newsletter

April 2018 Newsletter

March 2019 Newsletter

September 2019 Newsletter

November 2019 Newsletter


Nutritional Interventions

The Healthy Cooking Team deliver cooking skills to the Middlesbrough community.

The service we deliver is bespoke, addressing the needs of the organisation or community group we are working in partnership with. Sessions can include cooking on a budget, healthy eating, basic cooking skills, train the trainer sessions and Level 2 accredited food safety training. We have recently delivered a slow cooker project which has proven very popular with our residents.

We work in the community, taking equipment and resources and require only a room, hot water and washing facilities to deliver our sessions.

We work in community hubs, schools, churches and with community groups across Middlesbrough. Our aim is to teach residents how to cook nutritious meals for all the family and to deliver the healthy eating messages in a relaxed and informal way. Residents get the chance to try the food, ask questions and develop new cooking skills in a friendly atmosphere.

Breastfeeding Welcome Scheme

The team are also partners for the Breastfeeding Welcome Scheme; promoting suitable venues in the Middlesbrough area for Mothers who want to breast feed their babies without prejudice.

Look out for the Breastfeeding welcome logos displayed in and around Middlesbrough.

For more information and how to be involved in this scheme please contact our team at Middlesbrough Environment city.

Type 2 Diabetes, Risk Reduction

Project Aim

To prevent type 2 diabetes in BME communities in Middlesbrough

The Project

New Life New You is a community based project that helps reduce the risk of type 2 diabetes in the Black and Minority Ethnic (BME) population in Middlesbrough. Through an 8 week physical activity and dietary advice programme, NLNY has helped not only reduce the risk of type 2 diabetes for participants, but encouraged a healthier and physically active lifestyle within the Middlesbrough BME community.

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